Subscription Flow Guide

Welcome to the Subscription Flow Help Section
Managing your Canebee Connect subscription is easy. Follow the steps below to subscribe, upgrade, downgrade, or cancel your plan.

1. How to Subscribe

Step 1: Navigate to the Subscription Page

Log in to your Canebee Connect account.
Click on the Profile icon in the top-right corner and select Subscription from the dropdown menu.

Step 2: Choose a Plan

On the Subscription Page, you'll see various plans that cater to different needs. You can compare the features and prices of each plan.
Once you’ve decided on a plan, click the Select Plan button next to your preferred option.

Step 3: Enter Payment Details

You will be redirected to a secure payment page. Enter your credit/debit card details or select another payment method (if available).
Click Confirm Payment to complete your subscription.

Step 4: Confirmation

After successful payment, you’ll receive a confirmation email with the details of your subscription.

2. How to Upgrade Your Subscription

Step 1: Access Your Current Subscription

Step 2: Select a Higher Plan

If you’re ready to unlock more features, select a higher-tier plan from the list of available options.

Step 3: Confirm the Upgrade

Review the pricing and features of the plan, then click Upgrade Plan.
Your payment will be adjusted based on the new plan, and you’ll be billed for the difference (prorated based on the time remaining in your billing cycle).

Step 4: Start Using Premium Features

Once your upgrade is successful, you’ll have immediate access to all the premium features included in your new plan.

[Link to Pricing Page]

3. How to Downgrade Your Subscription

Step 1: Access Your Subscription Settings

Step 2: Select a Lower Plan

You can downgrade to a lower-tier plan by choosing a different option from the available plans.

Step 3: Confirm the Downgrade

Review the new plan’s features and pricing. Click Downgrade to confirm your changes.
Your subscription will switch to the lower plan at the start of the next billing cycle. Until then, you can continue using the features of your current plan.

4. How to Cancel Your Subscription

Step 1: Go to Subscription Settings

Step 2: Select Cancel Subscription

Scroll down to find the Cancel Subscription button.
You’ll be asked to confirm your decision. If you're sure, proceed by clicking Confirm Cancellation.

Step 3: Confirmation

You’ll receive a confirmation email after the cancellation.
You will continue to have access to your current plan until the end of your billing period. After that, your account will revert to the free version.

Note: Cancelling your subscription will result in the loss of premium features and services once your billing cycle ends.

5. Subscription FAQs

How do I update my payment method?

You can update your payment method by going to the Subscription section and clicking on Payment Information. Enter your new payment details and save the changes.

Will I be charged immediately if I upgrade my subscription?

Yes, if you upgrade mid-cycle, the payment will be prorated based on your usage of the current plan and the time left in your billing cycle.

What happens if my payment fails?

If your payment fails, you’ll receive an email notification, and you’ll have a grace period to update your payment information before losing access to premium features.

6. Need Help?

If you have any questions or issues with your subscription, we’re here to assist you.

Contact Support: Reach us at support@canebeeconnect.com or via live chat.
Help Center: Visit our Help Center for more information about subscriptions and billing.

Ready to Upgrade?

Unlock more features with our premium plans and take your productivity to the next level.

[Upgrade Now] [Link to Pricing Plans]

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